lightspeed_cover_photo.png

Lightspeed - 2

Artboard.png
 

Lightspeed

About Lightspeed Technologies

In today's classrooms, with students collaborating in small groups, teachers must be able to listen to maintain a "pulse point" on all groups. The Activate platform is designed for small-group instruction allowing teachers to listen and assess where to best invest their time, gaining insights and observations without interfering. The Activate mobile app helps educators collaborate and share ideas by capturing high quality video and audio recordings of authentic classroom interactions. Teachers share these videos as evidence of learning, for self-reflection, for coaching, or to model a lesson for teammates.

How it works

Every Activate System has three components:

1) Whole Class Audio System -  A teacher microphone paired with whole-class audio ensures all students clearly hear and understand.

2) Activate Station and Pods - Pods are placed with each small group keeping the teacher within earshot - but without disrupting - every learning moment. The wireless, battery-powered pods include a speaker and microphones to enable 2-way communication. Up to 12 pods can be connected to a single system. The station acts  as the audio hub for all your multimedia devices.

3) Activate App -  The app allows the teacher to connect to each pod and the whole class to instruct, monitor and enable student sharing. It also records video synced with high-quality audio from the teacher microphones and pods. Teachers can capture critical teaching and learning moments.


my role

Working closely with the Lightspeed Founders and Product Team,  my role as the sole Product Designer was to identify key opportunities to simplify and expand on the existing functionality of the Activate Mobile Application.  More specifically, I was tasked with re-imagining the  video-collaboration capabilities to tie in deeper and more meaningful  peer-to-peer engagement.  In addition to the user-experience, I was also responsible for an overhaul UI uplift.

Problem statement

With their crowded calendars, today’s educators can be hard pressed to find time to learn from each other. Agendas tend to be structured with district initiatives and teachers’ peer-to-peer collaboration-time may sometimes be limited to a four-minute passing period, lunch, or the few precious moments before or after students come into the classroom.

Educators need a quick and easy way to to connect, collaborate, and engage with peers , parents, and students beyond traditional outlets. 

Building on existing video functionality within the Activate app, how do we deepen peer-to-peer collaboration, encourage independent learning, and save teachers valuable time, while strategically collecting metadata and key learnings to inform future product iteration?

 

 

Research + Strategy

METHODS USED

  • User Interviews 
  • User Persona's 
  • Stakeholder White-boarding Sessions
  • User - Flows
 

Understanding the challenge 

“What does it mean to be a connected educator? A connected educator is: one who seeks collaboration with other educators, experts, and students, both locally and around the world. 

Thanks to modern technology, collaboration has become more efficient and manageable. There are a variety of benefits to using tools that connect us with experts all over the world, with teachers in the classroom next door, and face-to-face. With the growing popularity of apps like Snapchat and Facebook Live, capturing and sharing video is becoming a staple of our daily communication, to the point that it is changing the way teachers collaborate and share their insights. 

 First, I wanted to understand what the users might think or feel when seeing the redesigned app.

Research

Before we dove into ideation, we wanted to take a closer look at our users. The goal was to understand the user behaviors behind the competitor apps they use, and get a sense of what users motivations, pain points, and pleasure points were. This provided us with a human element that allowed us to emphasize and form a deeper connection.

We approached the challenge first by deeply studying a teacher's workflow. After a series of user interviews, we created user journey maps based on these workflows to help reveal and document areas of frustration, pain points, and previously unidentified needs of this re-design.

Persona's & Scenarios

Based off of the patterns and trends we uncovered from our research, I came up with a persona that focused on their behaviors, pain points, goals and needs, and what they were lacking from the current experiences they use today.

 

Personas 

 

wireframes + user flows

The following is placeholder text known as “lorem ipsum,” which is scrambled Latin used by designers to mimic real copy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer tempus, elit in laoreet posuere, lectus neque blandit dui, et placerat urna diam mattis orci. Aenean eu justo sed elit dignissim aliquam. Aenean eu justo sed elit dignissim aliquam. Nulla lectus ante, consequat et ex eget, feugiat tincidunt metus.

inspiration 

The following is placeholder text known as “lorem ipsum,” which is scrambled Latin used by designers to mimic real copy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer tempus, elit in laoreet posuere, lectus neque blandit dui, et placerat urna diam mattis orci. Aenean eu justo sed elit dignissim aliquam. Aenean eu justo sed elit dignissim aliquam. Nulla lectus ante, consequat et ex eget, feugiat tincidunt metus.

Proposed experience

Through our research and ideation phase, we learned that there were three areas of importance that we needed to focus the experience on.

1. Providing fans with an intimate experience were they felt closer to their favorite content creators.

2. Provide a communal experience were superfans are encouraged to actively create, share and contribute to their passions together.

3.  Make content social by creating an experience around it that is as compelling as the content itself. 

We took a lot of inspiration from a physical festival experience and leaned on that analogy throughout our design process. We felt that a similar dynamic can be observed with festivals.  You become interested in a festival because of content you love, but you can access this content from the comfort of wherever/whenever. You attend a festival for the social experience of being with others (the human electricity that can't be replicated by watching or listening alone), the opportunity to truly express yourself, and the chance to meet new friends that share the same passions. Festivals also provide fans with unique opportunities to be recognized by the crowd or become part of the show (appearing on stage or on a big screen TV).  The second you walk into a festival, you have a chance to be as famous as the stars on stage (even if just for a moment) and that motivates you to express yourself in creative ways.  

Exploration

Brainstorming + Ideation

 

Design Solving

Final, High- Fidelity  Designs 

The final result of our designs solves the following challenges:

Saves time

  • By trading videos, the teachers save the time they would’ve spent discussing the lesson, and “see” into each other’s classrooms without disrupting their students or having to track down other teachers
  • Posted content acts as digital record on how students progress,  saving  valuable instructional time
  • Streamlined posting, allows teachers to rapidly record and post content in an efficient and easy way
  • The "explore" tab gives teachers a fast and easy way to discover content, and contribute to the discussion
  • User profile aggregates content in a singular destination, making it manageable and efficient to sift through after a day's work

Leverages video capabilities while introducing new and social paradigms

  •  

Provides a platform that encourages sharing and deeper collaboration

  •  Provides a communal experience where  educators are encouraged to actively create, share, and contribute to their passions together.
  •  
  • Teachers can share content with administrators or coaches after-the-fact therefore no key "ahah moments" or critical student interactions are missed or looked over. 
  •  Promotes peer-to-peer collaboration and dialogue by increasing time to connect, and giving educators a platform to comment and engage with content directly

inspires independent learning and collects data along the way...

  • Educators can bring  moments back to life, allowing others to experience the authentic conversations that occurred between students more than once
  •  Ratings and Criteria Tags attach measurable metadata to each recording, tracking data for future product improvements as well as collecting trends and patterns to further inform educators and administrators 
  • Educators can learn new methods when revisiting saved video lessons or viewing their peer lessons

 


Visual Design

We went through several iterations of the visual design. Ultimately, we created a bright, clean, and friendly, design aesthetic. We highlighted the content and created opportunities for just the right amount of sharing and collaboration. 

Testing + Iterating

The following is placeholder text known as “lorem ipsum,” which is scrambled Latin used by designers to mimic real copy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer tempus, elit in laoreet posuere, lectus neque blandit dui, et placerat urna diam mattis orci. Aenean eu justo sed elit dignissim aliquam. Aenean eu justo sed elit dignissim aliquam. Nulla lectus ante, consequat et ex eget, feugiat tincidunt metus.

measuring success 

The following is placeholder text known as “lorem ipsum,” which is scrambled Latin used by designers to mimic real copy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer tempus, elit in laoreet posuere, lectus neque blandit dui, et placerat urna diam mattis orci. Aenean eu justo sed elit dignissim aliquam. Aenean eu justo sed elit dignissim aliquam. Nulla lectus ante, consequat et ex eget, feugiat tincidunt metus.

learnings

The following is placeholder text known as “lorem ipsum,” which is scrambled Latin used by designers to mimic real copy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer tempus, elit in laoreet posuere, lectus neque blandit dui, et placerat urna diam mattis orci. Aenean eu justo sed elit dignissim aliquam. Aenean eu justo sed elit dignissim aliquam. Nulla lectus ante, consequat et ex eget, feugiat tincidunt metus.

Outcome  

Testing, Iteration, and Conclusions